Case Studies

Real implementations and measurable outcomes from work with service businesses.

How We Automated 72% of Chats and 85% of Emails and Doubled Value per Person

Most businesses do not lose customers because they are terrible. They lose customers because they are slow at the exact wrong moment. Here is how chat and email automation changed that.

Tony Jacobs · July 8, 2026 · 8 min read

How Helen Charles Salon Became Easier to Find on Google, AI Search, and Google Maps

How local SEO, AI search optimisation, website improvements, content, social media, and an AI assistant made a Paphos salon easier to find, trust, and contact.

Tony Jacobs · July 8, 2026 · 6 min read