Terms of Use

    Last updated: 14 February 2026

    These Terms of Use ("Terms") govern your access to and use of unplainmedia.com (the "Site"), including any interactive features on the Site such as the demo chatbot and voice agent (the "Demo Chat"). By using the Site or Demo Chat, you agree to these Terms.

    If you become a paying customer, your services will be governed by a separate written agreement (e.g., a Master Services Agreement / Statement of Work). Those documents govern the paid services, not these Terms.

    1. Who We Are

    The Site is operated by Unplain Media (trade name of S&D CASEY BROS LTD, Reg. No. ΗΕ 429874).

    Registered office: Αρχαγγέλου Μιχαήλ, 18B, Μονή 4525, Λεμεσός, Κύπρος

    Contact: info@unplainmedia.com

    2. Business Use Only

    The Site and Demo Chat are intended for business users exploring Unplain Media's services. By using the Site, you confirm you are acting in a business capacity (not as a consumer).

    3. The Demo Chat Is a Demonstration Only

    The Demo Chat is provided for demonstration and exploration purposes only.

    • It does not create a customer relationship, booking, or binding commitment.
    • Any output is informational and may be incomplete, incorrect, or unsuitable for your business.
    • The Demo Chat does not provide legal, medical, financial, or professional advice.

    4. What You Must NOT Submit in the Demo Chat

    To protect you and others, you agree not to submit or upload:

    • Sensitive or special-category data (e.g., health information, biometric data, religion, political opinions),
    • payment card data, banking details, passwords, or authentication codes,
    • confidential information belonging to you or anyone else,
    • personal data about third parties unless you have lawful authority to share it.

    If you choose to share any personal data in the Demo Chat, you do so at your own discretion and confirm you have the right to provide it.

    5. Demo Chat Content and Your Responsibility

    You are responsible for:

    • the accuracy and legality of anything you submit,
    • how you interpret or act on Demo Chat outputs,
    • ensuring the Demo Chat is used appropriately for your business context.

    6. Data Protection and Privacy

    Your use of the Site and Demo Chat may involve processing of personal data (for example, if you type contact details into the Demo Chat or a form). Our processing is described in our Privacy Policy.

    If you do not want information processed, do not enter it into the Demo Chat.

    7. Acceptable Use

    You agree not to:

    • misuse the Site or Demo Chat (spam, harassment, illegal content, attempts to exploit vulnerabilities),
    • interfere with Site operation (including automated scraping or probing),
    • attempt unauthorized access to accounts, systems, or data,
    • use the Site/Demo Chat to develop or train competing systems using our content/structure in a way that infringes our rights.

    8. Intellectual Property

    All rights in the Site (branding, UI, text, layouts, and underlying materials) are owned by or licensed to Unplain Media. You may view and use the Site for its intended purpose only. You may not copy, reproduce, distribute, or create derivative works without our written permission (except where permitted by law).

    9. Availability and Changes

    We may modify, suspend, or discontinue parts of the Site or Demo Chat at any time, including for maintenance, security, or improvement.

    We may update these Terms from time to time. The "Last updated" date shows when changes were made. Continued use of the Site after updates means you accept the updated Terms.

    10. Disclaimers

    The Site and Demo Chat are provided "as is" and "as available." We do not warrant that the Site or Demo Chat will be uninterrupted, error-free, or meet your requirements.

    11. Limitation of Liability

    To the maximum extent permitted by law, Unplain Media is not liable for:

    • indirect or consequential losses (including lost profits, lost revenue, loss of goodwill),
    • decisions made based on Demo Chat outputs,
    • issues caused by third-party platforms/tools linked to or referenced by the Site.

    Nothing in these Terms limits liability where it cannot be limited under applicable law.

    12. Third-Party Links

    The Site may include links to third-party sites or tools. We do not control them and are not responsible for their content, security, or policies.

    13. Governing Law and Jurisdiction

    These Terms are governed by the laws of Cyprus. The competent courts of Limassol, Cyprus have jurisdiction over disputes arising from these Terms.

    14. Contact

    Questions about these Terms: info@unplainmedia.com

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